Our Elena House Services

A range of services for clients and their families

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Elena House Day Respite Care

Elena House provides welcoming, person-centred day respite for people aged 40–65 living with younger onset dementia. Our calm, home-like environment offers meaningful connection, personalised activities and support with everyday needs—while giving families and carers time to rest, attend appointments or simply recharge.

Every visit is shaped around the person’s type of dementia, abilities, interests and preferred routine. There is no rigid timetable and no unexpected pressure. Together, we agree on activities, meals, rest and social time so the day feels comfortable, familiar and enjoyable.

What’s included

  • Personalised support: 1:1 care is available, with staffing based on each person’s assessed needs.

  • Meaningful activities: music, art, cooking, gardening, puzzles, gentle exercise, walks and other activities chosen around individual interests.

  • Choice and flexibility: guests can participate in activities, enjoy quiet time or change plans depending on how they feel.

  • Personal care: respectful assistance with everyday personal needs, where required and agreed in the support plan.

  • Meals and refreshments: freshly prepared meals, morning and afternoon tea, snacks and drinks, tailored to dietary requirements.

  • Movement and nature: opportunities to enjoy our garden, nearby nature, gentle exercise and supervised pool or wellness activities when appropriate.

  • Family communication: clear updates about the visit, with the participant’s consent.

  • A gentle introduction: day respite can help guests become familiar with Elena House, our team and our approach before considering overnight care.

A day designed around you

We understand that dementia affects every person differently. Our team considers communication, sensory needs, energy levels, mobility, confidence and changing abilities when planning each visit. We provide calm guidance, predictable pacing and reassuring consistency—without making the day feel clinical or overly structured.

Guests may spend time one-to-one or in a small group, depending on their preferences and support needs. Activities are encouraging and enjoyable, never test-like or focused on performance.

Pricing and funding

  • Day respite is available through eligible plan-managed or self-managed NDIS funding, or through private funding.

  • Care fees reflect the agreed hours, staffing ratio and level of support required.

  • Our separate Facility and Hospitality fee covers use of Elena House, meals, refreshments, household amenities and activity resources.

  • A clear, itemised quote is provided before every booking, with no hidden charges.

Standards you can trust

  • Support delivered by caring, appropriately screened and trained team members.

  • Individual assessment, support planning and risk management before services begin.

  • Respect for privacy, dignity, choice and independence.

  • Safe food, infection-control and emergency procedures.

  • Consistent carers wherever possible to build familiarity and trust.

Next step

Please enquire to arrange a relaxed meet-and-greet at Elena House. We’ll take the time to understand the person’s interests, routines, support needs and goals, answer your questions and plan an introductory visit that feels comfortable for everyone.

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Elena House Short -Term Accomodation (STA)

Elena House offers welcoming, person-centred Short-Term Accommodation for people aged 40–65 living with younger onset dementia. Guests enjoy a comfortable stay in a calm, home-like environment, with personalised support available throughout the day and overnight.

STA can provide a restorative break, support a transition, respond to a temporary change at home or give family carers valuable time to rest and recharge. Every stay is planned around the guest’s type of dementia, abilities, interests, routines and individual support needs.

What’s included

  • Personalised support: staffing and support are determined through an individual assessment before the stay.

  • A private bedroom: a comfortable personal space, with an ensuite available in selected rooms.

  • Day and overnight assistance: support with everyday activities, personal care, reassurance and established bedtime routines.

  • Meaningful activities: music, art, cooking, gardening, gentle exercise, walks and other activities based on personal interests.

  • Freshly prepared meals: breakfast, lunch, dinner, snacks and refreshments tailored to dietary needs and preferences.

  • Community connection: café visits, appointments, outings and time in nature where desired and appropriate.

  • Family communication: agreed updates throughout the stay, provided with the guest’s consent.

  • A supported transition: gradual introductions, day visits and partner involvement can be arranged to help guests settle comfortably.

A stay designed around you

There is no rigid timetable at Elena House—and no unnecessary surprises. Activities, mealtimes, rest and social time are planned with each guest, allowing the day to respond naturally to changing energy levels, preferences and support needs.

Guests may enjoy one-to-one time, participate in a small group or choose a quieter space. Our team provides calm guidance, predictable pacing and respectful assistance while supporting choice, dignity and independence.

A comfortable overnight experience

We understand that evenings and unfamiliar surroundings can feel challenging. Before the stay, we learn about the guest’s usual bedtime routine, communication preferences, sleep patterns and the strategies that help them feel safe.

Overnight staffing is based on assessed needs. We agree in advance whether the guest requires a sleepover arrangement, active overnight support or another level of assistance.

Pricing and funding

  • STA may be available through eligible plan-managed or self-managed NDIS funding, subject to the participant’s plan and current NDIS requirements.

  • Private funding is also welcome.

  • Pricing reflects the length of stay, staffing ratio, support needs and agreed services.

  • A clear, itemised quote explains what is included and identifies any privately funded or additional costs before the booking is confirmed.

Standards you can trust

  • Individual assessment, support planning and risk management before every stay.

  • Caring, appropriately screened and trained team members.

  • Respect for privacy, dignity, choice and personal routines.

  • Safe medication-support arrangements within our agreed scope.

  • Food safety, infection-control and emergency procedures.

  • Consistent carers wherever possible to build familiarity and trust.

Next step

Please enquire to arrange a relaxed meet-and-greet at Elena House. We’ll discuss routines, interests, health and support needs, funding and preferred dates. Where helpful, we can begin with a home visit or day respite before progressing to an overnight stay.

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Elena House Medium Term Accomodation (MTA)

Elena House provides safe, comfortable and welcoming Medium-Term Accommodation for people aged 40–65 living with younger onset dementia. Guests can stay for up to 90 days while waiting for their confirmed longer-term home or living arrangement to become available.

Our calm, home-like environment offers familiarity, privacy and stability during a period of transition. Each stay is planned around the guest’s type of dementia, abilities, routines, preferences and individual support needs.

Who MTA may support

Medium-Term Accommodation may be suitable for someone who:

  • Has a confirmed longer-term housing solution that is not yet available.

  • Is waiting for home modifications, assistive technology or another approved living arrangement.

  • Is transitioning from hospital, rehabilitation, respite or another accommodation setting.

  • Needs a stable temporary home while their permanent arrangements are finalised.

Eligibility depends on the person’s circumstances, approved funding and current NDIS requirements.

What the accommodation includes

  • A private bedroom: a comfortable personal space, with an ensuite available in selected rooms.

  • Shared home facilities: access to welcoming living, dining, kitchen and outdoor areas.

  • A calm environment: predictable surroundings designed to support comfort, orientation and wellbeing.

  • Household essentials: utilities, cleaning, laundry facilities and general household amenities.

  • A transition-focused stay: regular communication with the guest and their authorised support network to help prepare for the move to their longer-term home.

Personalised daily support

MTA funding generally covers the temporary accommodation itself. Personal care and everyday support are arranged and funded separately according to the guest’s NDIS plan or private agreement.

Support may include:

  • Assistance with personal care and daily routines.

  • Meal preparation, hydration and agreed medication support.

  • Meaningful activities based on interests and abilities.

  • Community outings, appointments and time in nature.

  • Support with communication, mobility and emotional wellbeing.

  • Daytime and overnight assistance based on assessed needs.

  • Coordination with family, support coordinators and health professionals, with consent.

Living at Elena House

There is no rigid timetable—and no unnecessary surprises. Guests are supported to maintain familiar routines while making choices about activities, meals, rest and social time.

Our team provides calm guidance, respectful assistance and reassuring consistency. Guests can enjoy one-to-one support, join a small group or spend time in a quieter space, depending on their preferences and needs.

Planning the transition

MTA is temporary accommodation rather than a permanent housing solution. Before the stay begins, we confirm the expected transition pathway and work with the guest and their authorised support network to understand:

  • The confirmed longer-term living arrangement.

  • Expected availability and moving timeframe.

  • Equipment, accessibility and support requirements.

  • Responsibilities for coordinating the transition.

  • Contingency arrangements if the move is delayed.

Pricing and funding

  • MTA may be available through eligible NDIS funding when the participant has a confirmed longer-term housing solution.

  • Daily personal support, transport, meals and other living expenses may require separate NDIS or private funding.

  • A clear, itemised quote explains accommodation, support and privately funded costs before the stay is confirmed.

  • There are no hidden charges, and any additional costs are discussed and agreed in advance.

Standards you can trust

  • Individual assessment, support planning and risk management before admission.

  • Caring, appropriately screened and trained team members.

  • Respect for privacy, dignity, choice and independence.

  • Safe medication-support, food, infection-control and emergency arrangements.

  • Consistent communication and transition planning.

  • Regular reviews to ensure the placement remains safe and suitable.

Next step

Please enquire to arrange a meet-and-greet and discuss the person’s funding, support needs and confirmed longer-term housing plan. We’ll work with the participant, family and support coordinator to determine whether Elena House is a suitable temporary home during the transition.

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Elena House Comes to You — in-home respite

Elena House at Your Home offers personalised support in the comfort of your own home, helping you become familiar with our team and approach to care. It provides a gentle, supported transition to day respite or overnight care at Elena House when you feel ready.

For some people, staying overnight in an unfamiliar house just isn’t realistic. Routine, familiar surroundings and the assurance of safety at home can make all the difference. That’s why we offer an Elena House Comes to You service: our team provides respite in your home, built entirely around the person and their routine.

What’s included

  • 1:1 support from an Elena House carer (consistent staff wherever possible).

  • Flexible timing: daytime, evenings or overnights; one-off or a regular schedule.

  • Personalised plan: gentle activities (conversation, music, puzzles, walks), meal prep, hydration and medication prompts (non-clinical), wind-down routines.

  • Out-and-about options: accompany to appointments, café walks, or local nature time if desired.

  • Home comforts: light household support (e.g., tidy up, laundry) to keep the day flowing.

  • Safety & dignity: calm cues, predictable pacing, and clear communication with family.

Pricing & areas

  • Fees are tailored to the level of care needed at the time (1:1 as standard).

  • NDIS or private funding — we’ll provide a transparent quote.

  • Available across the Northern Beaches and surrounds (ask about other locations; modest travel fees may apply).

Standards you can trust

  • Fully insured service; staff with current police checks/WWCC and first aid.

  • Respect for privacy and infection-control practices.

Next step Please enquire to meet our team and confirm whether we can travel to your area. We’ll visit for a short home meet-and-greet, agree goals and routines, and tailor a support plan that feels safe and familiar from day one.

Let's have a chat

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